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Contact Information:

Electronic mail - FOR BEST AND QUICKEST RESPONSE! We prefer to use email to correspond about past orders, questions, etc...We check our email at least six times a day, so it is the quickest and most efficient way to contact us: sales33-jmj@yahoo.com. Because we are strictly an online business, we no longer have a toll free number - this helps us to cut our costs and pass the savings on to you! There is no quicker or more efficient way for us to handle customer service requests than email. This business is conducted out of our home, and we prefer not to have business phone calls incoming to disrupt our family life. We very much appreciate your understanding regarding this. Do not make returns without emailing us for a pre-authorization! Returns made without return authorization will be refused and returned to sender.

Postal address:

J.M.J. Products, LLC

15581 W. 141 St., Olathe, KS 66062

Business Fax number: 1-815-642-4531 (for faxing documentation documents only! Do not fax customer service requests, questions about your order, problems with your order, etc! Please use email for these concerns - you will get a much faster response!)

We update our catalogue website weekly - NO PRINT CATALOGUE IS AVAILABLE

 

FAQ

Here are frequently asked questions - please read this before emailing us your questions or concerns!

Q. Did you get the order I placed online?
A. As soon as you submit your online order along with all your payment and shipping details, you will receive an immediate automated copy of your order via email (this will usually come within 4 minutes of placing your online order.) If you think you submitted an order online but did not get this email confirmation letter, it could be that your email provided intercepted the letter incorrectly as 'spam' (usually they re-route suspected 'spam' into a bulk or spam folder) Go look in your bulk/spam folder and see if you have received an email confirmation of your order. If you do not see it there, and have never received an email confirmation receipt, then your order was not properly processed and submitted to us.

Q. When will my order be mailed?
A. Most orders are processed within 24 hours. If you place the order online, you'll get an email notification with shipping details when the package ships out. If you place your order through the mail, you must provide us with an email address if you want us to send you email delivery notification information.

Q. I'm worried about paying with my credit card online!
A. Our system is guaranteed 100% safe and secure. The safest way to pay for ANYTHING online is with your credit card. Your credit card company will protect you from any fraudulent charges made by any company. We do not share your information with anyone for any reason - we do not sell our customer's names, phone numbers, addresses, or any other information EVER. Be assured you can shop safely here - see our many happy customer comments over the past 12 years if you have doubts.

Q. I don't want to pay with my credit card online - can I send the credit card info through regular mail or fax?
A. You certainly may do that, but be advised that If you choose to send credit card info to us via regular mail or our fax number, that is your choice. However, please know that we will manually input this information into the same credit card processor that we use to do all the online ordering, so it is no safer (especially since all credit card transactions related to our website are guaranteed 100% safe and secure anyway), and due to the extra time we must use to manually input these orders, a $2.00 processing fee will apply.

Q. I don't have a credit card/don't want to use a credit card - can I send the order through regular mail?
A. Yes. Please use the online shopping cart and you can then choose the 'through the mail' option when you check out and print out the form with appropriate shipping charges, etc.. and it will tell you where to send the payment (check or money order) and the order form.

Q. I have a PayPal account, can I use this for purchases?
A. If you have a PayPal account and wish to pay using it, just email us the order with item numbers and qty., and we'll prepare a PayPal invoice to send to you. Conditions which apply: you will also be charged the standard paypal fee, which will be included as in addition to your order. PayPal ordering is only available to PayPal members who are verified and who have a confirmed address!

Q. Can I place my credit card order over the phone?
A. We are a family-run business and are not set up for voice telephone ordering. You may fax us your credit card and order information if you prefer, however, please know that we will manually input this information into the same credit card processor that we use to do all the online ordering, so it is no safer than if you placed the order online using our secure and convenient online shopping cart system.

 

Company Profile

J.M.J. Products is a small, family-owned and operated business. I'm a mother of 7 , and I began the business in earnest when I quit my teaching job in order to stay home with my little ones about 10 years ago. J.M.J. Products was one of the FIRST online Catholic shopping catalogs on the World Wide Web! All of the orders are processed, packaged and shipped by me. I make it a point to carry products that are both unique and very traditional. I try hard to maintain a continually updated line of fine Roman Catholic merchandise. I'm always on the lookout for Catholic products and sacramentals which are unique and not easily found in most Catholic bookstores. Beware - there are lots of "Catholic gift stores" on the internet today - but most have just sprung up in the last year or two - and many will not be here tomorrow! We'recelebrating our 13thYEAR anniversary in business - we are here for the long haul and you can depend on us. We are certified members of the Internet-Better-Business Bureau and, be assured, we would not have lasted 13 years if we did not provide outstanding service, selection and price. See some of our thousands of satisfied customer comments below.

So why is TotallyCatholic.com different from many of the other stores and internet websites? Unlike many shops who deal only with one wholesale supplier and feature a limited selection, I have accounts with all of the major Catholic suppliers and distributors throughout the United States, as well as internationally - so that I can bring you an enormous selection of fine merchandise at prices which are often 25 - 50% OR MORE below most Catholic bookstore retail prices. I bring you the best of all of the major distributors at prices even large Catholic families can afford. At J.M.J. Products, we pride ourselves in bringing you a line of Catholic sacramentals and necessities for the home which are reasonably priced and high in quality. I think that you'll find many of our prices are much lower than your average Catholic bookstore. We hope you'll enjoy your online shopping experience with our website and will enjoy the savings you'll get from shopping online, including no state sales tax. Please don't hesitate to contact us if there is anything we can do to make your shopping more enjoyable.

For your convenience, we offer a safe and secure online shopping experience with our automated shopping cart - don't miss it! You are free to order safely and securely online with your credit card, or just use the online shopping cart and choose the through-the-mail option, print out the form, and mail it in with your payment of check or money order. We don't just consider this a business, but a ministry as well. We urge you to explore our Catholic links section to learn more about the wonderful truths of the Roman Catholic Faith. Especially we invite you to visit "The Catholic Mother's Internet Connection". Please bookmark our site and come back to visit us often. We hope that you'll consider J.M.J. Products for all your Catholic shopping needs.

May God richly bless you and your families.

Maria Compton-Hernandez, owner and webmaster

J.M.J. Products: www.TotallyCatholic.com

"All for Jesus, Mary and Joseph!"

UPDATE! Here is a link to an article in our local newspaper about our business! Many thanks to "The Leaven" Catholic Newspaper - CLICK HERE!

Unsure about ordering online? Rest assured, we have nearly 12 years of very happy customers - here is a sampling of what our customers have said!

C.J. "Maria, you must be straight from heaven. The other companies I've dealt with were no where near as wonderful as your company! I am so glad ifound you! Ilook foward to a long and prosperous relationship with your company. Thank you so much for your outstanding customer service!! "

D.M, Phila." I am so pleased with the medals I received in my last order. The quality is superb! Your website is a blessing and I will pass the word along. What a delight to find a family business doing a wonderful job at God's work!"

T.K., Los Angeles, CA: "I ordered from you recently and think very highly of your company!! Thank you so much for having a website like this!! I hope you and your family have a most blessed Christmas and Happy New Year! "

J.S. "Thank you so much I appreciate it, this is the 4th time I bought from your site, and I only buy from you guys cause you ship things so fast... !"

K.S. Illinois: "Searching on Google. You guys are GREAT. What prices! Thank you! "

E.T. Michigan : "HI - I JUST RECEIVED MY ORDER AND WANTED TO THANK YOU - - - EVERYTHING IS EVEN BETTER THAN I WAS HOPING FOR. YOU HAVE MADE MY DAY. "

S.C., Malta; :"I have ordered from your website on a few occasions and am very pleased with your prompt and efficient service.!"

F.C. Ireland: "I'm not quite sure how you did it but thank you for your swift response in posting my order. I received it yesterday!!! "

C.F. "Thank You. I actaully am ordering for a friend and I always recommend you guys. You have so many unique things you just can't find in town. !"

C.K, California: "I'm buying items for my Faith Formation class (kids of all ages), and you have an awesome selection. I can't wait to receive them and give them to the kids!! "

W.P. "Hi Maria, I just received my package and I love it all! Thank you so much for your prompt service and quality product. I have given your website URL to many of my friends; they love your jewelry so much they want some of their own. Again, thank you for your kindness sweet lady. I will order again for sure. Blessings to you and yours. "

K.S. Illinois: "Maria, I received my package today. I am so pleased. Thank you so much for your great site. I will be back in a few hours and order some more! Thank you so much for everything! "

C.C., Calif. "My brother mentioned it to me as a great source for Catholic goods -- he was right! "

S.S., Arizona - "I already recieved my order to my surprise. You are fast. Thanx and God Bless!"

S.O. "Dear J.M.J. products: I am in receipt of the items I purchased from you and I'd just like to take a minute to thank you very much for everything. The items are all very special to me and if I need any more Catholic items, I'll be sure to come back to your website to buy them. I love your lovely tributes to our Pope John Paul II. He was the finest man ever is how I believe. A true inspiration to me personally he was as I am disabled myself and he was truly a warrior that fought his illness right up until the very end. Thank you again & may God Bless you."

K.C. California: "Your site has great selection and prices. I’ll definitely be coming here again when I need more supplies! "

M.T. Texas :" I have just received my order from J.M.J. Products, and I am very pleased with the quality of your merchandise, and the speed with which my order was delivered!~"

P.W. "Hi Maria, I just thought I would say hi. I just now ordered once again from you and can't wait to receive my order. I remember chatting with you when I first found your website and you were so kind and caring. Thank you so much for your excellent service and products. I look forward to receiving my order."

M.G. Australia: "Thank you for such great service. I received my first parcel today and was really pleased. The scapulars are quite different from those I've seen here and much better quality. I will be sending them on to a Parish Priest I had until I recently moved and I am sure he will be just as pleased!"

V.R. , Texas " I love your website! I will order again. Thank you."

V.P. Missouri: "Searched Google for brown scapulars and you were the most reasonable in price. I will come back because of that. Thanks and God Bless. !"

D.C. Illinois: "you had everything i'd been looking for,and at great prices!"

G.D. ' "Thank you Maria for such a great customer service!"

J.C. New Jersey: "Wow!! thank you so much -I will only order from you now on!! There is no other religious items company like yours! Your customer service is exceptional! I feel so blessed to have forn your company!! thanks again !"

S.C. , West Virginia - "Hi, I have bookmarked your website some time ago until I was ready to order. I have also forwarded your website to my friends too and recently forwarded to my co-worker because she was looking for a nice centerpiece for a rosary. I am so glad that I found the rose-scented single decade rosary from Lourdes. Three of the ones I have ordered will be sent to my family in the Philippines. "

P.M. "Thanks for your fast delivery on my ordered items. ...And I like the items in your store. "

L.E., Alabama: "Hi – I just came across you website today and was totally impressed by the great and beautiful selections you offer as well as the good prices!"

P.W. Florida: "I found your website by perusing online, and I have ordered from you before. I love your products and will order again. !"

J.M.H. "Dear Maria, Thanks for responding to my e-mail request. The <free>rosary is for my very devout catholic, seventy seven year old mother. Her name is Rose and I know she'll cherish the rose peddles rosary for the rest of her life. God bless you and I hope you and your family has a fantastic Christmas. !"

J.C. "Dear TotallyCatholic, I received my order today-- thank you for the really fast shipping~!"

K.S., Illinois: "I love this site! God willing, I will order some more soon! ;) Thank you for always answering my questions and for your great selection!"

C.K., Texas "Thank you for the quick response on my order!"

A.C. Connecticut: "You are the best -- I will be recommending your web-site to some friends. Thanks again "~

N.L. Australia: "Hi Maria, Just a quick note to let you know my order arrived safe and sound this morning - thankyou. I would like to thank you also for making intelligent substitutions where you were low on certain stocks - I am very pleased with the choices you made on my behalf. !"

W.S. South Africa: " Maria, I would just like to tell you that your replacement package arrived in Cape Town complete and intact. I would also like to thank you for your patience and professionalism...it is here now and all the recipients of your goods are delighted with the quality of the items!"

C.D. "I was very happy with the fast response I got in the mail for the order I emailed to you and the quality of the medal and the chain. !"

J.C. "Thanks!! I also place another order today! You are the best! "

D.B. Indiana: "CUSTOMER COMMENTS: Husband ordered for Christmas, LOVED your site, loves his Pope Benedict Coffee Mug! "

J.C. Canada " I thank you in advance the wonderful website and ordering process. It was very fast and easy to use!"

M.M. New Zealand , "Hi just a note to let you know that the statues arrived safely this morning. Thank you for your great service!"

P.W. "... thank you for such speedy service; I await my order with much anticipation. I am so happy that the Lord has blessed you and your business. You deserve it!"

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JMJ Products, LLC
15581 W. 141 St.
Olathe, KS 66062

 

Copyright 1996 - JMJ Products, LLC - All Rights Reserved. "www.TotallyCatholic.com" is a registered trademark of JMJ Products, LLC - all rights reserved.

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