Feel
free to Use your Credit card and order online-- it is actually the safest way
to pay for your purchase and will insure the promptest response for order fulfillment.
Our secure server guarantees you are protected and can order safely and securely
with your credit card.Credit card fraud is seldom, if ever, as a direct
result of a legitimate customer ordering goods via the internet from legitimate
and trustworthy merchants. The vast majority of credit card fraud is as a result
of a stranger gaining your credit card information through some form of theft
- unrelated to the internet.If you would rather place the order
through the mail and pay with a check or money order, use the online shopping
cart and press the "Through the Mail" option when you go to check out.Please note that all orders over $100 paid through
the mail via check will be held for ten business days to allow the check to clear.
NOTE: If you choose to send credit card info to us via regular mail, that is your
choice. However, please know that we will manually input this information into
the same credit card processor that we use to do all the online ordering, so it
is no safer (especially since all credit card transactions related to our website
are guaranteed 100% safe and secure anyway), and a $2.00 processing fee will apply
. PAYPAL- If you have a PayPal account and wish to pay using it, just email
us the order with item numbers and qty., and we'll prepare a PayPal invoice to
send to you.*See notes regarding paypal payments below!
SHIPPING
INFO
SHIPPING OPTIONS!
We are now pleased to offer our customers a variety of shipping options which
will meet your needs. USPO (Post office) for regular orders, or Express through
the post office (Which is usually overnight, but it depends on where you live,
it may take two days). Whatever way you choose, you may receive an email notice
when your order has been shipped by JMJ Products, along with your tracking number
that shows Delivery Confirmation information. (Please note that additional shipping
charges may be added to very heavy orders, especially larger statues and multiple
large candles). The shipping charges you see are approximate, if heavy items like
large crucifixes, coffee mugs, statues, or multiple candles are in the order,
shipping charges may need to be adjusted when your order is processed.
An adjusted invoice will be included with your order.
PLEASE
NOTE! Most orders are processed daily in the evenings, M-F - when your order
comes in during the day, it will be processed the next business day. Please
take this into account when considering your delivery options. When you choose
the 'overnight delivery' option, it is understood to be overnight from the
time the order is processed, not from the time you submit the order online, as
we may not get it until the next business day.
PLEASE
CHECK and DOUBLE-CHECK your shipping information! If you put the wrong shipping
information, we are not responsible for packages which do not arrive to you and
are lost in the mail due to incorrect shipping information! In
such cases, if the package is 'returned to sender', we will re-ship the package
to you after verifying correct shipping information, but additional shipping charges
will apply. If your credit card is declined, additional service charges may apply.
About shipping/handling charges: our charges are based on
industry standards and are often lower than industry standards. The charges do
not just cover the mailing or postage costs, but the cost of the mailing supplies,
time needed to pick and pack the orders, as well as the costs we accrue by having
the merchandise initially shipped to us, many times from Europe and other countries
overseas.
NOTE: Not all items are availble for overseas
shipping (shipping outside the continental U.S.) We do not ship fragile items
overseas and if you are outside of the U.S. and place an order for fragile items,
we will remove it from the order and let you know the item was not available for
overseas shipping. International shipping orders cannot be claimed as missing
until 30 days - due to the nature of some countries' customs requirements, etc.We do not do drop-shipping outside the USA - unless you wish to assume a
$25.00 insurance drop ship fee.
We
will not process credit card orders or ship merchandise on orders with any relationship
to the following countries: Indonesia, Ghana, Nigeria, Maylasia, Turkey
(Ask
about our special reduced shipping rate if you are a member of the clergy or religious,
a teacher, or a CCD or relgious ed. volunteer ! Mention this in the 'comments'
section of your online order and receive reduced shipping via the Post Office
option)
SPECIAL NOTE REGARDING HEAVY ITEMS - if you
order items which significantly increase the weight of your total order (such
as candles and statues), additional shipping charges will apply and may be assesed
later to your credit card on file.
We thank all
of our dedicated JMJ Products customers who have been with us for our over
10 years online! As we continue to grow we will also continue to expand
our services to meet your needs.
*TERMS
FOR PAYPAL - We will be happy to send you a paypal invoice, just email your order
including item numbers and quantity, and we will prepare a paypal invoice. Conditions
which apply: you will also be charged the standard paypal fee, which will be included
as in addition to your order. PayPal ordering is only available to PayPal members
who are verified and who have a confirmed address!
Yours in Jesus, Mary and Joseph - Maria C. Hernandez,
Owner JMJ Products:www.TotallyCatholic.com
RETURNS
POLICY
J.M.J.
Products Returns Policy: ALL SALES ARE FINAL
JMJ
Products sells many products on this website at or below wholesale to the public.
Because of the fact that we are not a large company, but a small family-owned
business, we cannot provide cash or credit card refunds, except in the unlikely
event that the merchandise you received was broken or damaged in shipping. Unless
your item arrives broken or a mistake was made in your order, no returns are permitted!
ONLY AUTHORIZED RETURNS will be accepted after contacting us via email and getting
authorization to return a defective item, and UNAUTHORIZED RETURNS will be returned
to sender.
NO
BACK ORDERS - if an item is sold out it will be removed from your order prior
to charging your credit card - we do not do backorders. If there is a mistake
made with your order or an item arrives broken, we will issue a credit back to
your card on file, we will not re-ship broken or missing merchandise.
Please
note that ALL SALES ARE FINAL before you push the button to place your
order. THANK YOU! Your cooperation makes it possible for us to continue to provide
close out and fantastically discounted prices to the public!
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Copyright
1996 - JMJ Products, LLC - All Rights Reserved. "www.TotallyCatholic.com"
is a registered trademark of JMJ Products, LLC - all rights reserved.
